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Click-to-Call Is Moving Into CRMs in 2026 — Here’s Why
Click-to-call (also commonly called click-to-dial) is quickly becoming one of the most requested features in modern customer platforms—not as a “nice-to-have” widget, but as a core workflow tool for call centres, sales teams, and customer service operations.
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AI and Web Calling: Why Engineering Judgement Wins
Conrad De Wet explains how AI is reshaping web calling—shifting the moat from “working code” to engineering judgement, reliability, security, and ownership.